Personal data - Contact us
The service associated with the use of the newsletter registration form is a personal data processing managed by Sarbacane Software whose contact details are as follows:
Sarbacane Software
3 Avenue Antoine Pinay
ZA des 4 vents
59510 HEM
France
Purpose of the data processing
The purpose of processing is to respond to an information request regarding the following subjects:
- When being asked a question about products, services or offers
- Contact with the marketing or press department
Objectives
It allows Sarbacane Software to:
- Track the request from the contact person
- Organize with the interested person a demonstration of the Layout product in their premises or remotely
- Answer the demand by email
Legal basis
The data subject has consented to the processing of their personal data for one or more specific purposes.
Processed data
Categories of processed data
- Personal or professional contact details (email address, name, phone number)
- Free text, questions and/or comments
Data source
- This information is collected from the users of the publicly accessible contact form.
Persons concerned
The data processing concerns:
- Natural and legal persons using the form
- Customers of Sarbacane Software
- Prospects of Sarbacane Software
- The Sarbacane Software staff in charge of answering requests
Data recipients
Categories of recipients
According to their respective needs, the recipients of all or part of the data are:
- Authorized Sarbacane Software members of the staff
Data transfers outside the European Union
No transfer of data outside the European Union is carried out.
Data retention period
The entered data that is subject to a commercial relationship is kept for 3 years after the last exchange or till the end of the commercial relation.
Security
Please consult our document describing our technical and organizational security measures.
Your rights to your data
You can access and obtain a copy of the data concerning you, oppose the processing of it, have it rectified or have it erased. You also have a right to limit the processing of your data.
Furthermore, Sarbacane Software provides a charter dedicated to the protection of personal data.
To understand your rights, please consult this page.
Exercise your rights
The Data Protection Officer (DPO) at Sarbacane Software is your contact for any request to exercise your rights on this treatment.
Send your requests:
By email to:
By post to:
Attn: Data Protection Officer
Sarbacane Software
3 Avenue Antoine Pinay
ZA des 4 vents
59510 HEM
France
Complaint to the supervisory authority
If, after contacting us, you believe that your rights to your personal data are not respected, you can submit a complaint to the supervisory authority. You can find the contact details of the supervisory authority you rely on here .